The Workforce Skills Coach is responsible for providing enhanced services to SNAP benefit recipients pursuing career pathways through life skills training, work-readiness training, and financial empowerment coaching. The CEO Project is a multi-agency collaborative effort under the A Home For Everyone initiative and funded through Worksystems Inc. The Workforce Skills Coach will be working with all project partners to provide enhanced services to SNAP recipients within the CEO Project. The position requires frequent travel to the CEO Project partner agencies which include: IRCO, Urban League, Self Enhancement Inc, El Programa Hispano, and Human Solutions. The key responsibilities include:
- Outreach/recruitment of SNAP eligible recipients
- Encourage participant engagement in WorkSource Portland Metro (WSPM)
- Facilitate life skills, career mapping, financial empowerment, and other work-readiness workshops.
- Provide job searching support
- Referral to community supports
- SNAP benefit retention management
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Provide ongoing outreach and recruitment of low-income and geographically diverse SNAP recipients residing in Multnomah County. This may involve planning and implementing new recruitment strategies and techniques.
- Engage participants in Career Mapping workshop to identify strengths, gifts and capacities, develop employment goals and address barriers to employment. Provide typed and recorded results to participant's career coach.
- Learn and apply SNAP and ABAWD rules to ensure that program participants are receiving benefits.
- Assist participants with job search activities.
- Develop a system to plan, monitor and document program and participant activities.
- Maintain accurate records and statistics to reflect project activities.
- Participate in all available trainings provided by partner agencies, county, and funder agency.
- Provide careful data entry and case-noting of participation and monthly verification.
- Provide continuous and enhanced life skills, soft skills development and work-readiness instruction to help participants build employability.
- Engage participants in job readiness activities that will address barriers to employment.
- Link eligible and ready clients to community resources.
- Provide resource information for tutoring during occupational training or volunteer management as necessary.
- Facilitate strong communication with all project coaching staff and key partners.
- Participate in trainings and coordination meetings as requested by Supervisor.
- Other duties and responsibilities as assigned.
QUALIFICATIONS AND REQUIREMENTS:
- Bachelor's degree or equivalent experience required.
- Experience in career coaching, instruction or case management preferred.
- Experience with pre-employment activities and job search skill development.
- Preferred knowledge of SNAP and ABAWD rules and requirements.
- Preferred knowledge of WorkSource Portland Metro system including I-match and the ability to learn I-track database tracking system.
- Knowledge of local resources and community supports.
- Experience with data entry software and strong typing skills.
- Knowledge and/or experience working with low-income populations.
- Fluency in English required and another language preferred.
- Proficiency in Microsoft Office; Word, Excel, PowerPoint, Outlook and have the ability to use other software packages including internal and external e-mail/internet.
- Ability to work autonomously and complete program objectives in a timely manner.
- Successful candidates must have ability to maintain positive working relationships with agency, programs and with all community contacts.
- Have strong project and time management skills.
- Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently, and to meet commitments.
- Ability to meet multiple, sometimes conflicting deadlines.
- Strong analytical and decision-making abilities.
- Ability to work in a fast paced environment and make good judgments as it pertains to clients/customers and community partners.
- Ability to maintain a high level of confidentiality.
- Must have strong skills in decision making, interpersonal skills, conducting presentations, teamwork, problem analysis, creativity, negotiation, customer service, training/supervising, perform basic math (add, subtract, multiply and divide), perform basic programming (database setup, setting system defaults, some software modification) and independent judgment.
- Must be punctual, maintain a good attendance record, able to work flexible and variable hours.
- Must be able to use basic office equipment including computer, multi-line telephone, copy machine, fax machine and office supplies.
- Must have driver's license, ability to obtain automobile insurance at levels required by agency (100/300/100). Frequent driving in the Tri-County area required.
- Satisfactory results from civil, criminal and motor vehicle background check required.
This position works under the supervision of the Program Manager with guidance from the Community Economic Opportunity Project Consortium Manager. This position does not typically supervise any employees.
COMPENSATION: $17/hr Competitive benefits package, including: 100% employer paid health insurance (employee portion), disability, life insurance, paid time off, 12 paid holidays, retirement plan, free parking and more.
TO APPLY: Please submit a cover letter and resume at: https://ElPrograma.applicantpro.com
EQUAL OPPORTUNITY EMPLOYER